Great service time and service every visit
My check engine light came on the morning I was going to have my oil change. The dealer looked at it while I was there and one of the Glo Plugs was bad. The dealer verified my extended warranty and fixed my truck while I waited.
My service advisor was very knowledgeable and helpful. Way to go, Mark!!
The service was excellent
Mark was great and helped us get answers as to the issue. He kept me updated. We will be return customers if another issue arises!
We had a wonderful Salesman! Donavan and the sales team went over and beyond for us! We love our GMC Sierra Elevation!
Ms. Robin Stills and Mr. Jarvis Williams not only treated us with great hospitality, but like family who cared for one another.This is the go to place for your new 2024 and more!! Great prices and deals!! Tell them the Harrell’s said hello when you visit!!!
Rose and the service staff are a pleasure to deal with.
Everything was as promised. We where there less than 2 hous!! Thank you Dorian
Anna was great, kind and helpful.
Arianne was amazing !! She was a pleasure to work with and went over and beyond to meet our needs . Shes a true asset to the company.
This was my first time buying vehicle from Gerry Lane Chevrolet. Great experience. Big Thanks to Arianne! She was very professional and helpful!
They were so patient withy husband and I. Didn't rush us into any buying. They let us take our time. That's what I call service. Yes, we bought from Gerry Lane.
Great environment. Great people.
FAST OIL CHA GE
Great experience, took less than a half a day. They treated my mother real nice and respectful even realized she was taxed too much on accident and fixed it without us having to say a thing!!! 10/10 overall!!!
Got my 2023 silverado rst at gerry lane. They worked with me till I decided. Love my truck.
I went to Gerry Lane in search of a vehicle that could accommodate my family of eight. I had the pleasure of working with Jarvis the sales manager and Amaria the salesperson. The purchase took a couple of days to process but that was because my bank moved a little slow but Amaria and Jarvis kept me up to speed so that I could reach out to my bank when necessary to help move things along. Jarvis was able to work out a great deal for a 2023 Chevy Traverse which was perfect for my family. Unfortunately a week after I ...
Taylor is amazing and loves how she takes care of me. She is very pleasant, professional, and polite. Mechanics are skilled and top notch!! Always come back no matter how far I have to drive. Excellent customer service.
Rose called me to come in for my tire replacement and I actually ended up doing my 15000 service as well. All in the same day with a last minute appointment.
Friendly, fast, and courteous service love this dealership over the rest
Always great service.
I have a 2017 Silverado truck I understand it has a recall on the air bags. The truck makes a ding ding noice and says service air bag. What do I need to do to have it checked out
Great service. It was very fast. Glad I was able to go there to get service on my car.
I was very pleased with the customer service I received from two sales representative as well as my purchase. Thanks and can't wait to buy another vehicle from you👍👍
It was great
Always a pleasant place to go with friendly professionals.
Bought not 1 but 2 vehicles Friday, it was a lengthy visit, but I mean it was a lot, so far very pleased, Amaria Wilson is the sweetest, she ran her lil butt back and forth and Tim in finance was pretty cool too! I hope 🤞🏻 we have good luck with them, they worked with us and she responded pretty quick even after purchases 😊
Gerry Lane is a family owned business that supports the Baton Rouge community and puts their customers first.
Great took little longer with an appointment for a recall issues
Excellent customer service.
Work done promptly. the IM prompts did not work clearly.
The best costumer ever,miss Robin S.
Sorry I had to stop and restart so this could be repetitive if I’ve already said this in a previous page. From first contact to finish everyone was professional, pleasant and friendly. Susie Robilet first sent answers to my questions the Dorian handled most everything when I came in the following day. The car was washed and cleaned and ready for me. Your finance lady Averion was also super nice and knowledgeable. Overall you get an A+! I’ve bought a number of cars as I’m now 71. This was by far the easiest and quickest transaction I’ve ...
They did an outstanding Job on the repair of my vehicle. my concern is the $300.00 diagnostic fee. I think that is outrageous.
you guys did a great job
Service manager and tech were great
I recently purchased a pre owned Silverado from Gerry Lane Chevrolet and had a great experience. Jeremy helped me find the perfect truck and made everything very easy. Everyone was very helpful and friendly, wouldn’t hesitate buying another vehicle from Gerry Lane Chevrolet
I had a wonderful experience darion Daniel's did a great job and was a pleasure dealing with
Thanks for the great service Dorian Daniels!! Happy customer ✌🏽
Robin was great! Very personable. Would highly recommend. She even personally delivered my vehicle to me - what great customer service!
Ms. Robin STILLS IS THE LADY TO SEE @ GERRYLANE CHEVY!!! SHE HELPED ME SO MUCH THANK YOU!!!
Great service great customer skills
Courteous, and helpful to my needs
Robin was great and really helped me find the perfect match. Thank you so much!
Todd Good was the best when came to helping me when I purchased a 2023 Silverado RST with the 3 liter diesel and the muddy water package. The tires on the front of the truck were rubbing the inner fenders, but one call and Gerry Lane picked the truck up from me in Mississippi and fixed the issue. Thanks again to Todd and Gerry Lane Chevrolet
Also nice people to work with in the service department.
Everyone was very polite, and my service advisor Craig called me to keep me updated on my vehicle
I don’t know where to start, It has been a stressful journey of car buying and trade-in, been to multiple dealership but only Gerry Lane Chevrolet took me seriously, understands and worked well promptly! To you MR DORIAN DANIELS, you have been by far the best sales rep I have ever encountered and (I have dealt with a lot of them)! You deserved this recognition. Thank you for exerting extra effort and by being so pleasant to work with, to MR AVERY STOKES, the only finance director that wont hijack you with extra fees and would throughly explain everything. ...
Trenton was an awesome tech working on my vehicle
My check engine light came on they resolved the issues. I got it back the day day which I was glad of that.
Unlike other dealerships in the area I really like the text messaging with up to date status of my service.
Donald is absolutely amazing, he goes above and beyond for his customers.
This was an unfortunate visit I had to make due to my tire being damaged. I dropped my car off the night before, they checked it in first thing in the morning and worked my warranty. I didn’t have to come out of pocket and I got my truck back before EOD. The service rep kept me abreast off all things going on.
Rose was very accommodating & attentive to my concerns. She was also extremely professional and pleasant to work with. Thank You Rose & to the mechanic who repaired my truck!
Great friendly service
Friendly and fast
great, love the phone text updates
I had a great experience. Way quicker than the 3 other local Chevy/gmc dealerships I’ve been to. And Mr James Alan was nice and easy to interact with. I’ll be going back!
Have gone to multiple dealerships where we were told no but here I finally got a yes. Amaría was so helpful and took her time to help us find what we needed. I would gladly recommend her here to my friends!!
Ms. Amaria Wilson was really nice and helped me find everything I needed. I recommend her any day.
Ms. Amarie Wilson was extremely helpful with my brother receiving his car. Want to bring her $250/month to help her out with whatever she wants.
Best in the city
I had a wonderful experience purchasing a pre-owned vehicle. The process was stress free and pleasant. Rashad Smith was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. If your looking around go see him. Much appreciated man
It was dry pleasant
Mrs Robin Stills was absolutely wonderful great customer service top-tier personality all around the board an exceptional employee she made my experience there one to remember I will definitely be referring my friends and family to come and see her hands down one of the best sales (lady)
I purchased my 2023 Lt1 Camaro and I must say my experience was a 10/10!!! Daquayla “Daq” was beyond great throughout this whole process and was very helpful!!! I HIGHLY RECOMMEND HER AND THIS LOCATION!!!!
My advisor was extremely helpful and caring. He was very professional. He went above and beyond.
They took care of my needs immediately great job thanks
Deshown Wright was hands down the best salesman I have ever dealt with! Make sure you ask for him
DeMontrell was terrific. Great communication on the plan for my vehicle
Best service quick, fast and respectful pay them men more they deserve a pay increase
Excellent service by friendly, professional people.
Deshown Wright My service was the best I am so happy with my car He a excellent dealership
Robin Lolis and Jamarcus Tate were very helpful in ordering our new Blazer. I received weekly updates on the order until it was delivered. I could not ask for better service!
Work was done efficiently in a reasonable amount of time. Work was explained very clearly.
Im writing too let you know Deshown Wright is the best,my car is amazing and this not the car I wanted but it's so amazing I love it and he's so sweet,thanks so much,I will send many.
Prompt service. Friendly, professional, courteous and knowledgeable staff.
Rose took care of me!
I had a great experience at Gerry Lanes. Found the exact truck I wanted brand new and at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership.
Don Simoneaux was great to work with in the fleet department
Great sales lady Robin Stills literally went the extra mile showing me many models for 2 full days. Very informative and helped this grandma get acquainted with my new car. Thanks.