Customer Testimonials

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DealerRater Nov 23, 2021

Great service my oil change was done in 8am out before 9 the service guy I first met was very nice I would say give him a 10 and when the work was done the lady nice also . I myself a dad have be a customer for y’all back in 1991 we really enjoyed come to see y’all when buying a vehicle Thanks for a great job y’all are doing. Have a great blessed Thanksgiving

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DealerRater Nov 19, 2021

Fastest oil change I ever go, so appreciate , staff friendly and efficient. Comfortable waiting area.

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DealerRater Nov 19, 2021

Excellent service, so friendly, love Gerry Lanenot a long wait, waiting area was great good coffee

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DealerRater Nov 13, 2021

Excellent service. Buying a vehicle was very easy. Salesperson Diane Trask very professional and knowledgeable

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DealerRater Oct 28, 2021

This most recent vehicle is the third I've purchased from Gerry Lane. I have got to give it to this dealership, they know how to treat a customer. I was extremely pleased in the past, and I'm extremely pleased now. I live in a different city, and Marcus kept me updated every single step of the way...phone calls, pictures, texts. But what I'm most pleased with, was the fact that he delivered my vehicle to me, the same day of purchase, with absolutely no hiccup. Marcus was very courteous, friendly, and professional. But the most important ...

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DealerRater Oct 25, 2021

Great experience.Would never deal with any other Chevrolet dealer.Free oil changes with every purchase is the best.

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DealerRater Sep 29, 2021

Todd Good is awesome! Just started doing business with Gerry Lane and they are awesome. Treat me like I have been doing business with them for years.

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DealerRater Sep 23, 2021

Amaria was outstanding. Process took 1 1/2 hours. Total professionalism from the entire staff.

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DealerRater Aug 23, 2021

If anyone is looking for a car and also a great deal i recommend going to Gerry Lane!!! talk to Amaria Wilson great sales person

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DealerRater Aug 19, 2021

Great service. Will definitely make an appointment for the next visit . Wait time was a little long.

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DealerRater Aug 19, 2021

I have always been pleased with the dealership but I will say I won’t go back on a Monday. I had an appointment and it still took 3 hours for an oil change

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DealerRater Jun 28, 2021

Working with Saz Griffith has been an absolute pleasure. She has been on point with every aspect of this transaction!

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DealerRater Jun 10, 2021

Very easy to work with. they gave me a great deal on my trade in and a great price on my Tahoe! My salesman , Deremy was very nice and answered every question I had. I would definitely recommend Gerry Lane Chevrolet to anyone!

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DealerRater May 28, 2021

Very professional and courteous. Fast process and easy purchase process. They went above and beyond by getting me the vehicle I really wanted to buy.

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DealerRater Apr 26, 2021

I just bought a new Silverado from Rhett Townsend at Gerry lane he was very helpful and delivered My truck to New Orleans selection at dealership was great

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DealerRater Apr 16, 2021

The sales person I dealt with was very helpful and a pleasure to work with. She was able to get everything I asked for to get me in a new vehicle.

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DealerRater Apr 8, 2021

My sales person Miss Diane really took care of us. We are really satisfied with our new vehicle. Words cannot explain how thankful we are for the service that we received.

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DealerRater Apr 6, 2021

The salesperson was excellent as usual Ms. Diane Trask! My experience was great and went smoothly and my financial person was great as well Avery Stokes! Awesome experience!

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DealerRater Mar 21, 2021

Everyone were very Professional and treated me like I was family will be recommending friends and family really enjoyed their patience and productivity awesome thanks

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Cars Mar 13, 2021

Dianne Trask did a great job helping us to get our Equinox. She has been our go to person for years.

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DealerRater Feb 25, 2021

Everyone was great and easy to work with. Very professional, friendly, and educated. I will definitely be back if I want to trade in and will use them for all of my services.

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Cars Feb 20, 2021

MS.Crys Ochsner is very professional!. Fun!. I really enjoyed the entire experience of getting a new vehicle with her! She made sure that we didn't leave without our BRAND NEW 2021 Traverse!. I HIGHLY recommend HER TO ANY AND EVERYONE!. 💛🌻

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DealerRater Feb 14, 2021

Great service, and a great price on our kia. The dealer worked with us ensuring that we found something in our price range and let us inspect every vehicle to make sure it was a right fit.

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Cars Feb 4, 2021

I would recommend Jerry Lane to my family and friends!

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DealerRater Dec 29, 2020

This is a great dealership. And the salesman Jamarcus is great! He personally delivered my vehicle to me 2 hours away after hours! Great place. I recommend to everyone.

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Cars Dec 20, 2020

Very satisfied. Service was prompt and courteous. I will be back.

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DealerRater Dec 17, 2020

I would like to thank Tia,Desmond and Dorian for all the help in getting me my car the service was excellent and they really work as a team to get you what you need and your not there all day!

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DealerRater Dec 13, 2020

Great customer service. Very helpful, great price. Marcus and everyone involved were very polite and knowledgeable. We left owning a new Silverado 4 x 4 pickup truck.

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Cars Nov 19, 2020

Great service and very efficient! Just had oil change and rotated tires. It was ready in a couple of hours.

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DealerRater Oct 26, 2020

We had a good experience purchasing our 2021 Traverse. We enjoy working with Diane Trask and Saz . Very knowledgeable with all the traverse's equipment. This is our 7th or 8th vehicle we have bought from Gerry Lane.

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DealerRater Oct 23, 2020

Friendly. Happy. Knowledgeable. Prompt. It’s all about the customer, as it should be. Don’t take my word for it, stop by and visit. There is nothing like a business with smiling faces.

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DealerRater Oct 19, 2020

We had a great experience. Never once did we feel pressured by our salesman, Desmond. He was very nice and knowledgeable. Mr Castello, the finance guy was very nice also. Must of all, we love the truck!!!

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DealerRater Oct 6, 2020

My wife and I have purchased or leased six new vehicles over the last 15 to 20 years from Gerry Lane Buick GMC, and we have never been disappointed with any aspect of the service and attention from the dealership. This last purchase was a 2020 GMC Yukon XL Denali, replacing an older model - and the entire transaction took one trip and less than an hour with Keioike to be on our way with the new vehicle. I'm sure we'll be back again!

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DealerRater Oct 6, 2020

Diane has sold me 3 cars! She’s a total rock star! Makes the entire process so easy. Eric Lane and team have it firing on all cylinders.

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DealerRater Sep 30, 2020

We buy all our vehicles from Gerry Lane. Can’t beat the personal service, from the purchase and beyond. They follow up and really take care of our needs.

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DealerRater Sep 18, 2020

To Jerry lanes. I have enjoyed working with your sales people either New or older employees I've been using Jerry Lane sence 2005 for all my family cars not once have I been disappointed in your services thank you

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DealerRater Sep 16, 2020

They were very nice helpful and worked hard to get me into a vehicle . The salesman and the sales manager was very helpful to me

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DealerRater Aug 18, 2020

Great salesman, Great Team...... They make it happen!!!!! I really did come to make a purchase but the wonderful staff and the great price I couldn’t refuse

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DealerRater Aug 16, 2020

The best car buying experience ever! If you're looking for a vehicle Gerry Lane is the place to go! Nice and friendly environment! #REALWOMENDRIVECHEVY'S #HAPPYCUSTOMER

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DealerRater Aug 12, 2020

Bought a truck from Gerry Lane couldn’t ask for a better experience. Ms Trask my sales person was great to work with. I found a price online and they honored the price and process went very well. II

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DealerRater Aug 4, 2020

Diane Trask has been a great person and sales representative for Gerry Lane for years. Over the last 30 years and many vehicles she represents the dealership unlike doing business with any dealership. She is respected, trusted and honest.

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DealerRater Jun 11, 2020

The staff at Gerry Lane were awesome didn’t think I would find the truck I wanted but they did tickled with the service. Thank you

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DealerRater Jun 3, 2020

I am very pleased with my 2020 purchase.Thanking God first and Nathan, Rhett, & Mr.Avery AWESOME employee's to have..Those guy's or the BEST!!!

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DealerRater May 29, 2020

Every service appointment has been a good experience and employees seem to be happy in their jobs. That’s saying a lot these days. Good job.

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DealerRater May 28, 2020

It’s been about 10 years since I’ve been car shopping and the experience I had was wonderful. The salesperson was great and very helpful. I definitely would recommend Gerry Lane for anyone who’s shopping for a car. Thanks Ava.

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DealerRater May 12, 2020

Enjoyed dealing with Averian. Great job with customer service and finding the right deal/color and price. Special thanks to Avery Stokes with helping us get great financing and quick prompt service. Great service at Gerry Lane.

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DealerRater May 1, 2020

Nathan Bell was great, never an easier car buying experience! Courteous, smart and knows everything about the vehicles he is selling. If you are in the market for a Chevrolet go to Gerry Lane and ask for Nathan!

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DealerRater Apr 25, 2020

Ms. Diane & Saz were excellent in their service, time and expertise about the vehicle. They went above and beyond to garner me the best deal.

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DealerRater Apr 25, 2020

Overall satisfied. Fast service and attentive. They didn’t explain the warranty information and seemed to rush the process. Am happy with overall experience and deal

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DealerRater Apr 22, 2020

Enjoyed my experience at Gerry Lane Chevrolet they had a great selection of vehicles and I found the perfect truck for me I look forward to doing more business.

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DealerRater Apr 18, 2020

The staff were courteous and they went above and beyond to meet our needs! We will definitely consider doing business with them again in the future!

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DealerRater Mar 13, 2020

Jerry Lane Chevrolet Outstanding sales and Great service department highly recommended always ready to help in any way possible. Diana Trask and Saz Griffith were outstanding in all phases of my vehicle purchase

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DealerRater Mar 5, 2020

Sales staff was exceptional. Deremy was very knowledgeable about the vehicles. He was not pushy but let me make my own decision with his informative input explaining in detail the different packages and equipment. Once I decided to purchase a 2019 Colorado z71 finance rep Tim made the paperwork very easy. He explained in detail my options. After the sale Deremy stayed in contact to make sure I was 100 percent satisfied. I highly recommend anyone looking for a new Chevy to check out Gerry Lane. They will be glad they did.

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DealerRater Feb 23, 2020

GerryLane did everything they could to give us the best experience possible with getting my husbands new truck. Thank you Gerry Lane for everything. Can’t wait to purchase our next vehicle!

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Cars Feb 18, 2020

It was a great experience and they meet all of my needs

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DealerRater Feb 17, 2020

Coming for service or purchasing a vehicle, Gerry Lane has always been a positive experience for me. If service the techs are willing to help answer my questions even if they are trivial. Purchasing has been a positive also with my sales person, Diane Trask helping me purchase my Colorado. Thanks for helping is why I have been a repeat customer.

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DealerRater Feb 15, 2020

Truly great service! I have not had better. These guys/gals are great Dan doesn’t get paid enough, whatever it is. He’s great!

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DealerRater Feb 11, 2020

Everyone this morning was very helpful. I felt as if I were the only customer buying a vehicle today. Finance person was as terrific as the sales personnel. Nothing to improve on here. And my new truck was shiny and full of gas!

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DealerRater Jan 28, 2020

Taylor greeted me right away with her bubbly smile. I told her exactly what I was looking for and she jumped right on the path of getting me into vehicle I wanted. No fuss or muss. From Taylor to the finance department I was treated the way a customer should be. Everyone greeted myself and my young daughter. Again Taylor was awesome. This is my third car from Gerry Lane I will always go back.

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DealerRater Jan 26, 2020

My buying experience at Gerry Lane was extremely pleasant. There was no pressure and the staff was very professional. Thanks Robin for helping in making my dream of driving a corvette come true!

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DealerRater Jan 22, 2020

I have been in the Baton Rouge area since 1983. From then until now I would not buy a vehicle from anywhere else. Needless to say 'I am a Chevy girl!' But besides that when it is time for a new vehicle I know I am going to get the best care & have first class experience with my purchase. I also know when I decide on my vehicle my sales consultant is going to support & advise to the best vehicle that meets my needs, budget as well as what I like. And like this time & any other time ...

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DealerRater Jan 20, 2020

Always a pleasant experience when purchasing a car from the dynamic duo sales team, Diane Trask and Saz Griffith, at Gerry Lane Chevrolet. Thank You

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DealerRater Jan 9, 2020

Great place to look for a new vehicle. Mr. Mike and Jon Guidry are the 2 great guys that helped us buy our Tahoe. Clean dealership.

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DealerRater Dec 14, 2019

Nina was the best saleswoman I've ever had . She has great product knowledge and her customer service skills are off the charts. We will be back for future purchases.

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DealerRater Nov 30, 2019

Our salesman was Ronnie, Mr. Oliver and Tim also help with the process of us getting our vehicle. It was a wonderful process everyone was very professional and we will gladly refer our family and friends to Gerry Lane Chevrolet.

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DealerRater Nov 14, 2019

Great service and the work that was done was completed before the estimated time of completion. Great job by Dan, Oliver, and Mr. Tim especially

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DealerRater Nov 12, 2019

Came to Gerry Lane to get prices and look. Staff was so great and made it so easy, we decided to buy a great product

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DealerRater Nov 5, 2019

I wanted to THANK Robin Stills for her professional sales- person ! She worked with me to purchase my new Chevy Silverado RST ! ( what a wonderful person Jerry Lane has working for them / Robert Melancon!!

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DealerRater Nov 5, 2019

Daquayla Field's was great very professional I recommend her to everyone looking for a vehicle she was very patient & I set an early morning appointment on a Saturday

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DealerRater Oct 19, 2019

I think Malik need a raise. He put up with my xxxxxxxx. I wasn’t to hard on him but I was you know. I was just firm when I talked to him. But overall he’s a great Rep

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DealerRater Oct 10, 2019

Cowboy is awesome! The process was so easy and it was a wonderful experience. He made us feel welcome and comfortable. I am so happy I chose Gerry Lane and and happy Cowboy was our salesman. He is great!

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DealerRater Sep 27, 2019

I have been doing business with Gerry Lane for over 10 years. My sales team is comprised of Diane Trask and Saz Griffith and I can honestly say that they are the most friendly efficient and trustworthy team that anyone can ever hope to have when purchasing a new vehicle.

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DealerRater Sep 27, 2019

My husband and I were in the market for a bigger family car, so I made an appointment to go into Gerry Lane just to look around and check some prices. The salesman that helped us, Marcus, was so kind and was a HUGE help. Even though we don’t have the greatest credit, and not much to put down, we were in and out in less than 3 hours. 10/10, we definitely recommend!

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DealerRater Jul 26, 2019

I really like the free oil change at Gerry Lane. I call and make an appointment and drive in. The service agent is there waiting for me. All are friendly and helpful. Virtually revert one we talk with in the department is friendly and helpful. The waiting room is clean and accommodating and the River Road coffee is great, plentiful and hot. My service agent came and got me when it was ready, he walked me to the accounting department and they too were quick, we’re smiling and helpful. My service agent even showed me where my vehicle was ...

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DealerRater Jul 25, 2019

Jessica was very courteous and efficient during my visit. The service and recall fixes were completed in about an hour. Very impressed. Thank you very much.

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DealerRater Jul 22, 2019

Wonderful experience today. Greeted quickly for service with a very helpful representative- Mark. While waiting for service looked around lot and was assisted immediately to find what I was interested in. All very friendly service and personable staff. Thank you!

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DealerRater Jul 17, 2019

My oil change and requested service was completed in a timely manner. They always finish oil changes quickly. I definitely appreciate the quick service for my oil changes.

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DealerRater Jul 16, 2019

I have never felt so welcomed. Mr. Marcus was waiting when I pulled up..waiting to put me in the vehicle of my dreams. Everyone was friendly and made me feel at home. I had doubts about going to a major dealership for a vehicle because i was always turned down. Thanks to the staff at Gerry Lane Chevrolet and my excellent salesman Marcus for all you did to help me!!

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DealerRater Jul 13, 2019

I give this dealership 5 stars. Marcus was very helpful,uplifting, and full of energy.I would definitely work with him again for any future cars I would like to purchase.

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DealerRater Jul 2, 2019

Had a good experience purchasing a new 2019 Chevy Tahoe sales person was very friendly and knowledgeable. I will recommend this dealer again. Purchase was quick.

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DealerRater Jun 27, 2019

GREAT atmosphere to purchase a car! GREAT customer service & FREE lifetime oil changes! No other dealer in the capital city offers the quality service that received last week. Thank you guys for your awesome service.

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DealerRater Jun 25, 2019

Professional service writer gathered my information and when service was completed did a good job of communicating what was done. Clean work area and customer lounge .

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DealerRater Jun 22, 2019

Nathan and Geoff did a great job helping me find the right truck for my needs. I stayed within my budget and got more truck than I had thought possible. I am super happy with my purchase and will be back in the future. Thanks again!

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DealerRater Jun 21, 2019

I brought my vehicle in 3 weeks ago and asked them to diagnose and fix the problem. They call the next day and tell me they figured out the problem and it’s going to cost around $750 and asked for my approval to fix. Well 3 weeks later I call and I get told that it costs $1050. I was never told of the change in price nor asked if I approve of the new price.

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DealerRater Jun 21, 2019

I don't mind at all going to Gerry Lane for service because they are so very nice but professional. I have never regretted using them!

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DealerRater Jun 15, 2019

Was able to get the deal we wanted. The two young salesman were very professional, friendly and knowledgeable. Not too much haggling or stress doing the deal.

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DealerRater Apr 19, 2019

I have been a Gerry Lane customer for 20 years and have purchased several vehicles over the years. I am an owner of two presently. 2017 Yukon, 2018 Enclave. I have always had great service.

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Cars Mar 7, 2019

Gerry Lane's has the greatest customer service that I have ever experienced. The maintenance on my vehicle is the highest quality and very thorough! I am glad that the services started by Gerry Lane continue today! Great job folks.

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DealerRater Feb 9, 2019

You roll into this dealership like a drive through once inthey will have something I have never seen AWSO ETASTIC BREAKFAST and eveyone was pleasant except the sales manager lol.! JUST KIDDING ! I kid you not I will drive drive from florida to buy here thanks Team great job !!!

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Cars May 14, 2018

The tech left oil smudges on my white paint, but other than that it was excellent.

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Cars Mar 28, 2018

Buying a car from Gerry lane was the smoothest process I have ever had. Our sales person Aaron worked tirelessly until he found the PERFECT crossover for me (I?m surer picky so this was so easy task!)

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Cars Feb 21, 2018

Everyone from beginning to end was extremely pleasant and informative. My husband and I had an excellent experience.

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Cars Feb 8, 2018

Very pleasant and comfortable experience. Service rep was very courteous , informative and attentive to our needs.

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Cars Feb 8, 2018

Good service Friendly staff Immaculate facilities Ready to sign me in for services in accordance with appointment time

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DealerRater Feb 5, 2018

I came to the dealership to look at a Camaro SS and was greeted by Averian Stokes. I found the vehicle that I wanted at a great price.

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Cars Jan 31, 2018

The Customer Service at Gerry Lane is wonderful, especially Ms. Sheila. She went over and beyond to get me help with a repair that was not covered under my extended warranty. She even went in on her day off to take care of my ticket. I'm not in love with my vehicle, but thanks to the fabulous Customer Service, they make all my problems I have had with my car and little bit easier to deal with.

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DealerRater Jan 28, 2018

All personnel were very nice and helpful with process of buying this vehicle. I have bought several vehicles with Gerry Lane and they have always provided me with exceptional service.

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DealerRater Jan 2, 2018

Sales representative was very courteous, patient, did not rush, and explained steps of the experience which helped. Enjoyed my shopping experience. I didn't leave the house to purchase a vehicle but my representative personality helped me make a decision.

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DealerRater Dec 15, 2017

We were able to work out a deal over the phone. Walked in and signed all necessary paperwork, transitioned through each step of the process went very smooth. Every one was polite and and professional. I will defiantly be back.

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DealerRater Nov 21, 2017

I got the best deal ever! This is my second car I bought. Goldie is Great. He gave us the best demonstration ever! If you want a great buying experaince ask for Goldie!

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