Customer Testimonials
Great service my oil change was done in 8am out before 9 the service guy I first met was very nice I would say give him a 10 and when the work was done the lady nice also . I myself a dad have be a customer for y’all back in 1991 we really enjoyed come to see y’all when buying a vehicle Thanks for a great job y’all are doing. Have a great blessed Thanksgiving
Fastest oil change I ever go, so appreciate , staff friendly and efficient. Comfortable waiting area.
Excellent service, so friendly, love Gerry Lanenot a long wait, waiting area was great good coffee
Excellent service. Buying a vehicle was very easy. Salesperson Diane Trask very professional and knowledgeable
This most recent vehicle is the third I've purchased from Gerry Lane. I have got to give it to this dealership, they know how to treat a customer. I was extremely pleased in the past, and I'm extremely pleased now. I live in a different city, and Marcus kept me updated every single step of the way...phone calls, pictures, texts. But what I'm most pleased with, was the fact that he delivered my vehicle to me, the same day of purchase, with absolutely no hiccup. Marcus was very courteous, friendly, and professional. But the most important ...
Great experience.Would never deal with any other Chevrolet dealer.Free oil changes with every purchase is the best.
Todd Good is awesome! Just started doing business with Gerry Lane and they are awesome. Treat me like I have been doing business with them for years.
Amaria was outstanding. Process took 1 1/2 hours. Total professionalism from the entire staff.
If anyone is looking for a car and also a great deal i recommend going to Gerry Lane!!! talk to Amaria Wilson great sales person
Great service. Will definitely make an appointment for the next visit . Wait time was a little long.
I have always been pleased with the dealership but I will say I won’t go back on a Monday. I had an appointment and it still took 3 hours for an oil change
Working with Saz Griffith has been an absolute pleasure. She has been on point with every aspect of this transaction!
Very easy to work with. they gave me a great deal on my trade in and a great price on my Tahoe! My salesman , Deremy was very nice and answered every question I had. I would definitely recommend Gerry Lane Chevrolet to anyone!
Very professional and courteous. Fast process and easy purchase process. They went above and beyond by getting me the vehicle I really wanted to buy.
I just bought a new Silverado from Rhett Townsend at Gerry lane he was very helpful and delivered My truck to New Orleans selection at dealership was great
The sales person I dealt with was very helpful and a pleasure to work with. She was able to get everything I asked for to get me in a new vehicle.
My sales person Miss Diane really took care of us. We are really satisfied with our new vehicle. Words cannot explain how thankful we are for the service that we received.
The salesperson was excellent as usual Ms. Diane Trask! My experience was great and went smoothly and my financial person was great as well Avery Stokes! Awesome experience!
Everyone were very Professional and treated me like I was family will be recommending friends and family really enjoyed their patience and productivity awesome thanks
Dianne Trask did a great job helping us to get our Equinox. She has been our go to person for years.
Everyone was great and easy to work with. Very professional, friendly, and educated. I will definitely be back if I want to trade in and will use them for all of my services.
MS.Crys Ochsner is very professional!. Fun!. I really enjoyed the entire experience of getting a new vehicle with her! She made sure that we didn't leave without our BRAND NEW 2021 Traverse!. I HIGHLY recommend HER TO ANY AND EVERYONE!. 💛🌻
Great service, and a great price on our kia. The dealer worked with us ensuring that we found something in our price range and let us inspect every vehicle to make sure it was a right fit.
I would recommend Jerry Lane to my family and friends!
This is a great dealership. And the salesman Jamarcus is great! He personally delivered my vehicle to me 2 hours away after hours! Great place. I recommend to everyone.
Very satisfied. Service was prompt and courteous. I will be back.
I would like to thank Tia,Desmond and Dorian for all the help in getting me my car the service was excellent and they really work as a team to get you what you need and your not there all day!
Great customer service. Very helpful, great price. Marcus and everyone involved were very polite and knowledgeable. We left owning a new Silverado 4 x 4 pickup truck.
Great service and very efficient! Just had oil change and rotated tires. It was ready in a couple of hours.
We had a good experience purchasing our 2021 Traverse. We enjoy working with Diane Trask and Saz . Very knowledgeable with all the traverse's equipment. This is our 7th or 8th vehicle we have bought from Gerry Lane.
Friendly. Happy. Knowledgeable. Prompt. It’s all about the customer, as it should be. Don’t take my word for it, stop by and visit. There is nothing like a business with smiling faces.
We had a great experience. Never once did we feel pressured by our salesman, Desmond. He was very nice and knowledgeable. Mr Castello, the finance guy was very nice also. Must of all, we love the truck!!!
My wife and I have purchased or leased six new vehicles over the last 15 to 20 years from Gerry Lane Buick GMC, and we have never been disappointed with any aspect of the service and attention from the dealership. This last purchase was a 2020 GMC Yukon XL Denali, replacing an older model - and the entire transaction took one trip and less than an hour with Keioike to be on our way with the new vehicle. I'm sure we'll be back again!
Diane has sold me 3 cars! She’s a total rock star! Makes the entire process so easy. Eric Lane and team have it firing on all cylinders.
We buy all our vehicles from Gerry Lane. Can’t beat the personal service, from the purchase and beyond. They follow up and really take care of our needs.
To Jerry lanes. I have enjoyed working with your sales people either New or older employees I've been using Jerry Lane sence 2005 for all my family cars not once have I been disappointed in your services thank you
They were very nice helpful and worked hard to get me into a vehicle . The salesman and the sales manager was very helpful to me
Great salesman, Great Team...... They make it happen!!!!! I really did come to make a purchase but the wonderful staff and the great price I couldn’t refuse
The best car buying experience ever! If you're looking for a vehicle Gerry Lane is the place to go! Nice and friendly environment! #REALWOMENDRIVECHEVY'S #HAPPYCUSTOMER
Bought a truck from Gerry Lane couldn’t ask for a better experience. Ms Trask my sales person was great to work with. I found a price online and they honored the price and process went very well. II
Diane Trask has been a great person and sales representative for Gerry Lane for years. Over the last 30 years and many vehicles she represents the dealership unlike doing business with any dealership. She is respected, trusted and honest.
The staff at Gerry Lane were awesome didn’t think I would find the truck I wanted but they did tickled with the service. Thank you
I am very pleased with my 2020 purchase.Thanking God first and Nathan, Rhett, & Mr.Avery AWESOME employee's to have..Those guy's or the BEST!!!
Every service appointment has been a good experience and employees seem to be happy in their jobs. That’s saying a lot these days. Good job.
It’s been about 10 years since I’ve been car shopping and the experience I had was wonderful. The salesperson was great and very helpful. I definitely would recommend Gerry Lane for anyone who’s shopping for a car. Thanks Ava.
Enjoyed dealing with Averian. Great job with customer service and finding the right deal/color and price. Special thanks to Avery Stokes with helping us get great financing and quick prompt service. Great service at Gerry Lane.
Nathan Bell was great, never an easier car buying experience! Courteous, smart and knows everything about the vehicles he is selling. If you are in the market for a Chevrolet go to Gerry Lane and ask for Nathan!
Ms. Diane & Saz were excellent in their service, time and expertise about the vehicle. They went above and beyond to garner me the best deal.
Overall satisfied. Fast service and attentive. They didn’t explain the warranty information and seemed to rush the process. Am happy with overall experience and deal
Enjoyed my experience at Gerry Lane Chevrolet they had a great selection of vehicles and I found the perfect truck for me I look forward to doing more business.
The staff were courteous and they went above and beyond to meet our needs! We will definitely consider doing business with them again in the future!
Jerry Lane Chevrolet Outstanding sales and Great service department highly recommended always ready to help in any way possible. Diana Trask and Saz Griffith were outstanding in all phases of my vehicle purchase
Sales staff was exceptional. Deremy was very knowledgeable about the vehicles. He was not pushy but let me make my own decision with his informative input explaining in detail the different packages and equipment. Once I decided to purchase a 2019 Colorado z71 finance rep Tim made the paperwork very easy. He explained in detail my options. After the sale Deremy stayed in contact to make sure I was 100 percent satisfied. I highly recommend anyone looking for a new Chevy to check out Gerry Lane. They will be glad they did.
GerryLane did everything they could to give us the best experience possible with getting my husbands new truck. Thank you Gerry Lane for everything. Can’t wait to purchase our next vehicle!
It was a great experience and they meet all of my needs
Coming for service or purchasing a vehicle, Gerry Lane has always been a positive experience for me. If service the techs are willing to help answer my questions even if they are trivial. Purchasing has been a positive also with my sales person, Diane Trask helping me purchase my Colorado. Thanks for helping is why I have been a repeat customer.
Truly great service! I have not had better. These guys/gals are great Dan doesn’t get paid enough, whatever it is. He’s great!
Everyone this morning was very helpful. I felt as if I were the only customer buying a vehicle today. Finance person was as terrific as the sales personnel. Nothing to improve on here. And my new truck was shiny and full of gas!
Taylor greeted me right away with her bubbly smile. I told her exactly what I was looking for and she jumped right on the path of getting me into vehicle I wanted. No fuss or muss. From Taylor to the finance department I was treated the way a customer should be. Everyone greeted myself and my young daughter. Again Taylor was awesome. This is my third car from Gerry Lane I will always go back.
My buying experience at Gerry Lane was extremely pleasant. There was no pressure and the staff was very professional. Thanks Robin for helping in making my dream of driving a corvette come true!
I have been in the Baton Rouge area since 1983. From then until now I would not buy a vehicle from anywhere else. Needless to say 'I am a Chevy girl!' But besides that when it is time for a new vehicle I know I am going to get the best care & have first class experience with my purchase. I also know when I decide on my vehicle my sales consultant is going to support & advise to the best vehicle that meets my needs, budget as well as what I like. And like this time & any other time ...
Always a pleasant experience when purchasing a car from the dynamic duo sales team, Diane Trask and Saz Griffith, at Gerry Lane Chevrolet. Thank You
Great place to look for a new vehicle. Mr. Mike and Jon Guidry are the 2 great guys that helped us buy our Tahoe. Clean dealership.
Nina was the best saleswoman I've ever had . She has great product knowledge and her customer service skills are off the charts. We will be back for future purchases.
Our salesman was Ronnie, Mr. Oliver and Tim also help with the process of us getting our vehicle. It was a wonderful process everyone was very professional and we will gladly refer our family and friends to Gerry Lane Chevrolet.
Great service and the work that was done was completed before the estimated time of completion. Great job by Dan, Oliver, and Mr. Tim especially
Came to Gerry Lane to get prices and look. Staff was so great and made it so easy, we decided to buy a great product
I wanted to THANK Robin Stills for her professional sales- person ! She worked with me to purchase my new Chevy Silverado RST ! ( what a wonderful person Jerry Lane has working for them / Robert Melancon!!
Daquayla Field's was great very professional I recommend her to everyone looking for a vehicle she was very patient & I set an early morning appointment on a Saturday
I think Malik need a raise. He put up with my xxxxxxxx. I wasn’t to hard on him but I was you know. I was just firm when I talked to him. But overall he’s a great Rep
Cowboy is awesome! The process was so easy and it was a wonderful experience. He made us feel welcome and comfortable. I am so happy I chose Gerry Lane and and happy Cowboy was our salesman. He is great!
I have been doing business with Gerry Lane for over 10 years. My sales team is comprised of Diane Trask and Saz Griffith and I can honestly say that they are the most friendly efficient and trustworthy team that anyone can ever hope to have when purchasing a new vehicle.
My husband and I were in the market for a bigger family car, so I made an appointment to go into Gerry Lane just to look around and check some prices. The salesman that helped us, Marcus, was so kind and was a HUGE help. Even though we don’t have the greatest credit, and not much to put down, we were in and out in less than 3 hours. 10/10, we definitely recommend!
I really like the free oil change at Gerry Lane. I call and make an appointment and drive in. The service agent is there waiting for me. All are friendly and helpful. Virtually revert one we talk with in the department is friendly and helpful. The waiting room is clean and accommodating and the River Road coffee is great, plentiful and hot. My service agent came and got me when it was ready, he walked me to the accounting department and they too were quick, we’re smiling and helpful. My service agent even showed me where my vehicle was ...
Jessica was very courteous and efficient during my visit. The service and recall fixes were completed in about an hour. Very impressed. Thank you very much.
Wonderful experience today. Greeted quickly for service with a very helpful representative- Mark. While waiting for service looked around lot and was assisted immediately to find what I was interested in. All very friendly service and personable staff. Thank you!
My oil change and requested service was completed in a timely manner. They always finish oil changes quickly. I definitely appreciate the quick service for my oil changes.
I have never felt so welcomed. Mr. Marcus was waiting when I pulled up..waiting to put me in the vehicle of my dreams. Everyone was friendly and made me feel at home. I had doubts about going to a major dealership for a vehicle because i was always turned down. Thanks to the staff at Gerry Lane Chevrolet and my excellent salesman Marcus for all you did to help me!!
I give this dealership 5 stars. Marcus was very helpful,uplifting, and full of energy.I would definitely work with him again for any future cars I would like to purchase.
Had a good experience purchasing a new 2019 Chevy Tahoe sales person was very friendly and knowledgeable. I will recommend this dealer again. Purchase was quick.
GREAT atmosphere to purchase a car! GREAT customer service & FREE lifetime oil changes! No other dealer in the capital city offers the quality service that received last week. Thank you guys for your awesome service.
Professional service writer gathered my information and when service was completed did a good job of communicating what was done. Clean work area and customer lounge .
Nathan and Geoff did a great job helping me find the right truck for my needs. I stayed within my budget and got more truck than I had thought possible. I am super happy with my purchase and will be back in the future. Thanks again!
I brought my vehicle in 3 weeks ago and asked them to diagnose and fix the problem. They call the next day and tell me they figured out the problem and it’s going to cost around $750 and asked for my approval to fix. Well 3 weeks later I call and I get told that it costs $1050. I was never told of the change in price nor asked if I approve of the new price.
I don't mind at all going to Gerry Lane for service because they are so very nice but professional. I have never regretted using them!
Was able to get the deal we wanted. The two young salesman were very professional, friendly and knowledgeable. Not too much haggling or stress doing the deal.
I have been a Gerry Lane customer for 20 years and have purchased several vehicles over the years. I am an owner of two presently. 2017 Yukon, 2018 Enclave. I have always had great service.
Gerry Lane's has the greatest customer service that I have ever experienced. The maintenance on my vehicle is the highest quality and very thorough! I am glad that the services started by Gerry Lane continue today! Great job folks.
You roll into this dealership like a drive through once inthey will have something I have never seen AWSO ETASTIC BREAKFAST and eveyone was pleasant except the sales manager lol.! JUST KIDDING ! I kid you not I will drive drive from florida to buy here thanks Team great job !!!
The tech left oil smudges on my white paint, but other than that it was excellent.
Buying a car from Gerry lane was the smoothest process I have ever had. Our sales person Aaron worked tirelessly until he found the PERFECT crossover for me (I?m surer picky so this was so easy task!)
Everyone from beginning to end was extremely pleasant and informative. My husband and I had an excellent experience.
Very pleasant and comfortable experience. Service rep was very courteous , informative and attentive to our needs.
Good service Friendly staff Immaculate facilities Ready to sign me in for services in accordance with appointment time
I came to the dealership to look at a Camaro SS and was greeted by Averian Stokes. I found the vehicle that I wanted at a great price.
The Customer Service at Gerry Lane is wonderful, especially Ms. Sheila. She went over and beyond to get me help with a repair that was not covered under my extended warranty. She even went in on her day off to take care of my ticket. I'm not in love with my vehicle, but thanks to the fabulous Customer Service, they make all my problems I have had with my car and little bit easier to deal with.
All personnel were very nice and helpful with process of buying this vehicle. I have bought several vehicles with Gerry Lane and they have always provided me with exceptional service.
Sales representative was very courteous, patient, did not rush, and explained steps of the experience which helped. Enjoyed my shopping experience. I didn't leave the house to purchase a vehicle but my representative personality helped me make a decision.
We were able to work out a deal over the phone. Walked in and signed all necessary paperwork, transitioned through each step of the process went very smooth. Every one was polite and and professional. I will defiantly be back.
I got the best deal ever! This is my second car I bought. Goldie is Great. He gave us the best demonstration ever! If you want a great buying experaince ask for Goldie!
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